Prospective residents will have the chance to tour the Home before making a decision about their residence. An assessment will take place before and upon admission, leading to the creation of a personalized care plan that addresses their specific needs. This plan will be regularly updated. Each resident will have the freedom to choose their preferred Medical Practice and will also have access to routine visits from various Professional Services, including District Nurses, Dentists, Opticians, and Clergy. All residents will be provided with a private room in the Home, the majority of which feature en-suite facilities.

We welcome both self-funding residents and those receiving financial support through Local Authority funding, ensuring that the same high quality of care is maintained for everyone. If you are receiving Local Authority assistance and occupy a more expensive or superior room, an additional service charge may apply. This charge can be covered by a third party or yourself if your financial situation permits, following an assessment. This extra fee will never exceed the difference between the Local Authority's current rate and the actual economic cost of the room as outlined in our pricing structure, and this agreement will be documented in the contract between the Home and the resident, subject to approval by the relevant Authority.